Frequently Asked Questions
How many people are on your team?
Just me, Mark Feeney.
Where are you located?
Boston, MA.
How long does it take to get an email response?
Same day.
How are orders shipped?
Shipping is free.
(12 x 12) prints are shipped flat.
(23 x 23), (29 x 29) and (39 x 39) prints are shipped in mailing tubes.
All artwork is shipped UPS Ground.
How long will it take my order to ship?
Artwork is print to order.
The Local Boston print shop takes 4-7 days to print artwork.
All artwork is shipped UPS Ground takes 2-6 days.
Total time from order to receiving your artwork is 6-13 days.
What techniques are used to print your artwork?​
The museum quality, custom, archival prints are produced at a local Boston print shop.
They are printed on Epson Premium Enhanced Matte paper.
Using the highest quality archival pigment-based Ultrachrome HDR inks.
Can I handle the artwork?
No. All artwork is unframed.
(12 x 12) inch artwork is shipped flat and can be removed from it's outer packaging. But, keep it in its inner, clear plastic covering.
(23 x 23), (29 x 29) and (39 x 39) inch artwork is shipped in mailing tubes. Keep it in the packaging.
Do not handle artwork. Let a professional framer at your local frame shop unpack the artwork.
Handling the artwork can easily cause it to get dirty and cause dents in the paper.
What is the difference between Unlimited Edition, Limited Edition, and Very Limited Edition?
The Unlimited Edition digital print series is self explanatory. There is no limit on the amount of prints printed.
​
The Limited Edition digital print series are limited to a total of (24) prints printed. The limit is of (24) prints as the follows:
​
(8) prints of (23 x 23) inches,
(8) prints of (29 x 29) inches,
(8) prints of (39 x 39) inches.
​
The Very Limited Edition digital print series are limited to a total of (3) prints printed. The limit is of (3) prints as follows:
​
(1) print of (23 x 23) inches,
(1) print of (29 x 29) inches,
(1) print of (39 x 39) inches.
All prints come with a Certificate of Authenticity.
What's your return policy?
If you are unhappy with your purchase, return it to me within (30) days for a full refund.
If the artwork is damaged in the delivery process, notify me as soon as possible and send me a photograph of the damage. I will rectify the issue with the shipper and send you a new print to replace the damaged one.